Calling out problems on a cultural level is easy. There’s lots of room to extend your arm and point your finger. Turning that finger around and pointing it at yourself is awkward and uncomfortable.
So for a long time, I pointed at others, calling out their lack of civility. It was usually in general terms. “Our society needs to be more civil.” “People should try listening to each other instead of bashing each other.” “Christians should be more loving toward each other when they disagree.”
I even wrote some articles about it. But what happened when I packed up my work bag, shut down my computer and hopped in the car to head home?